Privacy Policy
1. Who We Are
Our website address is: https://shoppranaura.com.
For any privacy-related inquiries, you can contact us at: info@shoppranaura.com.
2. What Data We Collect and Why
2.1 Comments
When visitors leave comments, we collect:
- Data from the comment form
- The visitor’s IP address and browser details (for spam detection)
- If you use Gravatar, your profile picture may be visible after approval.
2.2 Media Uploads
If you upload images, please avoid adding location data (EXIF GPS), as visitors can download and extract this information.
2.3 Cookies
We use cookies to improve your browsing experience.
- Comment cookies: Saves your name, email, and website for convenience (lasts 1 year).
- Login cookies: Stores login info for 2 days or up to 2 weeks if “Remember Me” is selected.
- Screen settings cookies: Saves display preferences for 1 year.
You can manage or delete cookies through your browser settings.
2.4 Embedded Content
Articles may include embedded content (videos, images, etc.). These third-party sites may collect data about you, track your interactions, and use cookies.
3. WooCommerce Policies
3.1 What We Collect and Store
While you visit our site, we collect:
- Products you’ve viewed – to show you recently viewed products.
- Location, IP address, and browser type – to estimate taxes and shipping.
- Shipping address – to estimate shipping before checkout and send orders.
- Cookies – to keep track of cart contents while browsing.
When you purchase from us, we ask for:
✅ Name, billing & shipping address, email, phone number
✅ Payment details (credit card, PayPal, etc.)
✅ Account details (username, password) – optional
We use this information to:
- Process and fulfill orders
- Respond to refund and support requests
- Prevent fraud
- Improve store services
- Send you marketing emails (only if you opt-in)
3.2 Who Has Access to Your Data
Our team members, including Administrators and Shop Managers, can access:
✅ Order details (items purchased, shipping details)
✅ Customer details (name, email, address)
This helps us fulfill orders, process refunds, and provide support.
3.3 What We Share with Third Parties
We only share necessary data with third-party services that help us operate our store:
- Payment Gateways (e.g., PayPal) – Processes transactions securely.
- Shipping Providers – To deliver your order.
For PayPal payments, your data is handled according to PayPal’s Privacy Policy.
4. LiteSpeed Cache Policies
This site uses LiteSpeed Cache to improve website performance. This means:
- Cached copies of website pages may be stored temporarily.
- No third party can access these cache files except for necessary technical support.
- We may use QUIC.cloud services to process & temporarily cache data.
For more details, please refer to QUIC.cloud’s Privacy Policy.
5. How Long We Keep Your Data
- Comments and order details are kept indefinitely, unless requested for deletion.
- Account data is stored as long as your account is active.
6. Your Rights Over Your Data
You can:
✅ Request a copy of the data we have on you.
✅ Ask us to delete your personal data (except for legal/administrative reasons).
✅ Contact us at info@shoppranaura.com for data-related requests.
7. How We Protect Your Data
We use encryption, secure servers, and other measures to protect your information.
8. Contact Us
For any concerns, please reach out to us at:
📧 Email: info@shoppranaura.com